Consulting
E-commerce and marketplace consulting
We help founders, NGO leaders and marketplace operators plan, structure and grow online businesses in India. The work covers the business plan, the way the business operates, the channels it sells through, and the plan for bringing in customers and keeping them.
Who we work with
Founders, social-enterprise leaders and marketplace operators.
Founders and D2C operators
Launching a store or brand, or fixing one whose sales are rising faster than its margins.
NGO and social-enterprise leaders
Moving producers, artisans and women-led enterprises online, with fair pricing and reporting that funders can use.
Marketplace operators
Planning or reorganising a platform for many sellers, including payouts, quality and tax obligations.
Services
Four ways we can help.
Most clients start with one and add another as the business grows. Each page sets out what the work covers and what you receive.
01E-commerce consulting
A business plan with real unit economics, an operating model, a channel strategy and a sales and growth plan, for founders launching or fixing an online business.
Read more
02Marketplace consulting
Seller onboarding and KYC, commission design, catalogue governance, payouts, logistics and the tax obligations of running a multi-vendor marketplace in India.
Read more
03Artisan & social-enterprise commerce
E-commerce for NGOs, artisans and women-led enterprises selling eco-friendly, organic and handmade products: producer onboarding, fair pricing, certification paths and impact reporting.
Read more
04B2B & corporate orders
Corporate gifting and bulk-order e-commerce: catalogues, quote-to-order workflow, GST invoicing, lead-time planning with small producers and repeat-order programmes.
Read more
How an engagement works
Discovery call, diagnostic, plan, execution support.
Every engagement is scoped and quoted in writing before it starts. Nothing begins until you have agreed the scope.
Step 1: Discovery call
Tell us about the business, its stage and what you want to change. We will say honestly whether we are the right fit.
Step 2: Diagnostic
We review your numbers, catalogue, channels and operations, and write down what we found and what we do not yet know.
Step 3: Plan
A written plan covering the economics, operations, channels and growth, walked through with your team.
Step 4: Execution support
Optional help while you put the plan into practice, scoped separately from the plan itself.
Behind the advice
A technology studio with an accountancy practice in the group.
Group practice since 1986
PNPC Global
Abraham & Philip LLP, chartered accountants. Audit, tax, corporate law and FEMA advisory.
A technology studio
HyperBridge Digital has built commerce and business software from Chennai since 2023, so our advice comes with an understanding of what is practical to build and run.
Tax and compliance with PNPC Global
The group includes PNPC Global (Abraham & Philip LLP), a chartered-accountancy practice since 1986 covering audit, tax, corporate law and FEMA advisory. Tax and compliance structuring is done with them.
Tools if you want them
QuantumOS X3 is the group's commerce operations platform, and HyperBridge Quotes takes a quote through to payment. Either can be used where it helps. Neither is a requirement.
Start here
Tell us about your project.
Share your stage and what you want to change. We reply by email, and arrange a call if it looks like a fit.