Features
From AI triage to immutable audit trails — Resolve OS handles the full lifecycle of every issue, automatically.
Every incoming issue is automatically triaged by Workers AI — categorized, prioritized, and routed to the right queue before a human even sees it.
Configurable SLA policies with breach detection, escalation chains, and real-time cron sweeps. Teams get paged before deadlines slip.
Every resolved issue and KB article is vectorized via Cloudflare Vectorize. Agents surface relevant past resolutions as new issues arrive.
Issue rooms, workspace presence, and notification hubs powered by Durable Objects — sub-second updates, no polling.
A single codebase, six industry configurations: SaaS, Restaurants, Field Service, Agencies, Retail, CA Firms. Industry logic lives in config, not code.
Customer-facing portal for ticket submission, status tracking, and document uploads — white-labelled to your brand.
Every state change, RBAC decision, and queue event is logged to an immutable audit trail — SOC2-ready and tamper-proof.
Industries
Infrastructure
Every layer of Resolve OS runs on Cloudflare's global network — serverless, durable, and fast by default.
resolve.kynetra.dev is live. Try it free or speak to HyperBridge Digital about deploying Resolve for your organisation.
Kynetra Resolve OS is a HyperBridge Digital product. Built on Cloudflare infrastructure. · hyperbridge.digital